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Frequently Asked Questions

1.) What type of insurances do you accept?

At our office, we accept mostly all PPO insurance, some examples are:

  • MetLife               
  • Aetna
  • Cigna                 
  • United Concordia
  • Delta Dental     
  • Health Net
  • Guardian          
  • Pacific Care
  • Humana            
  • ETC

Aside from PPO insurances we only accept one HMO insurance: Delta Care USA (You would have to be assigned to the office of Le Chabot Dental in order for us to see you with this insurance.)

2.) What if I don’t have insurance?

If you don’t have insurance, we can still see you and create a payment plan that works within your needs.

3.) What type of payments do you accept?

We accept all cash, credit cards (mastercard or visa), checks and CareCredit.

4.) What is Carecredit?

CareCredit is a plan to fit almost every need with a wide range of No Interest If Paid in full within Promo Period and low interest Extended Payment Plan options. No Interest Plans cover promotional periods of 6, 12 and 18 months. Under the promotion, no finance charges will be assessed on the promotional purchase as long as the promotional purchase amount is paid in full within 6, 12 or 18th months (the “promotional period”) and the minimum monthly payments are made on the account, which includes a required minimum monthly payment on the promotional purchase.

5.) Do you offer payment plans?

We offer payment plans ONLY in special circumstances. We collect 50% of the cost when the procedure starts and then receive the last payment either when we are going to finish the procedure or within the next month.

6.) What should I expect on my first visit?

Your first visit will typically include an oral examination, necessary x-rays will be taken and a prophylaxis (cleaning) will be performed. Then after your cleaning, we like to give fluoride treatment to restore the minerals in your enamel preventing future cavities to form. The doctor will then notify you if other procedures need to be done or if we will just see you at your next 6 month cleaning.

7.) What if I just want the doctor to look at a tooth that’s been bothering me or want to know the cost of a filling?

At Le Chabot Dental we offer free consultations and exams. Phone appointments or walk-ins are welcome.

8.) If a dental procedure can’t be done in your office then where do I go?

We have an excellent line of doctors that we can refer you to that also take your insurance. For example, if you need to go to an Oral Surgeon to take out your wisdom teeth, we would not be able to perform that procedure since we do not have the proper instruments to do so, so we would refer you to an excellent oral & maxillofacial surgery office in Alameda or Danville, which ever is closer to you.

9.) How far ahead do you have appointments available?

We try to put the patient in before 2 weeks from the time they make the appointment to the time they come in for the appointment, depending on availability. We do have cancellations and re-scheduling often and could place you on a waiting list if you desire a sooner day or time.

10.) How does plaque form?

Plaque is formed through the development of an acquired pellicle. This is the first layer of plaque. Due to carbohydrates and salivary flow additional layers are formed and creates plaque.

11.) How much does dental visits cost?

The cost of a procedure can’t be determined until a dentist can examine your teeth. The exam/consultation is free of charge.

12.) Do you offer teeth whitening and what are my choices?

Yes, we offer a variety of options based on your specific needs including 1 hour Zoom whitening and also take-home whitening tray. Please inquire about your free consultation service.

13.) Do you provide orthodontic care?

We handle basic orthodontic procedures by using a series of clear, custom, removable aligners and also have a network of experienced and trustworthy specialists that we refer to for more difficult cases.

14.) How often should I visit the dentist?

Good teeth maintenance requires you to visit the dentist every six months. Maintaining good oral hygiene such as regular brushing and flossing daily can reduce the amount of dental visit.

15.) How long does it take for cavities to form?

It depends on the individual. Cavities form on the outer layer of teeth first. This outer layer is called the enamel. The decay (cavities) invades the second layer of teeth called dentin. Once decays pass the dentin, it has invaded the pulp. This is when extreme pain may begin. Go see a dentist before this occurs if possible.

16.) What is a root canal?

A root canal is when the decay has reached the nerve causing severe pain. The pain is a shocking sensation which you can usually feel throughout the day and sometimes can keep you awake at night. In the procedure of a root canal, we have to remove the irritated nerve to stop the pain and fill it with a permanent restoration.

17.) How many wisdom teeth do we have and do I need to take them out?

Most people have two to four wisdom teeth. Sometimes people don't have any at all; while others may have four or more, but those are a small percentage. It is recommended to remove them for the reasons of inaccessibility to clean them properly which can cause more problems in the future. Such problems as decay and gum pain are usually associated with these wisdom teeth.

18.) My mom wears false teeth or dentures, can that happen to me?

Yes, that can happen sooner if you don't brush and see a dentist regularly.

19.) How often should I change my toothbrush?

There is no set time limit on when you should replace your toothbrush. The general rule of thumb is to change it when you notice the bristles are starting to bend. Bring your toothbrush in to the dentist to understand your brushing habits and brushing techniques. You could be brushing completely wrong and not even know it.

20.) How often should I brush my teeth?

Brushing is important and it should be done daily. But more importantly "flossing" is imperative. A proper brushing and flossing technique is the key to maintain good teeth. Go see the dentist and ask for proper oral care instructions.

 
1600, 150th Ave. San Leandro, Ca. 94578 | Phone: (510)276-5533 | Fax: (510)276-5300
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